Frequently Asked Questions

Orders & Shopping

Storytella is an online store where storytelling meets creativity. We offer curated products alongside immersive, interactive stories designed to inspire, entertain, and connect.

We offer a mix of creative, story-inspired products that complement the worlds and experiences we share including, but not only, t-shirts, mugs and puzzles.

Simply browse the shop, add your favorite items to your cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed. Most orders are printed on demand, and shipping times vary.

Orders can be changed or canceled within a limited time after purchase. Please contact us as soon as possible if you need help.

Shipping & Delivery

How long does shipping take?

Shipping times vary depending on your location, but most orders are delivered within a few business days to a couple of weeks.

Once your order ships, you’ll receive a tracking link via email so you can follow its journey.

Returns & Exchanges

We accept returns within a specified number of days if items are unused and in original condition.

Please contact us with photos and your order details, and we’ll make it right.

Interactive Stories

What are interactive stories?
Interactive stories are what we call our merch. Items like a t-shirt based on the inspiration for a blog post or a puzzle created from the cover design for a kids book allow you to interact with the story in a different more tactile way.

The multimedia stories on our blog, The Mighty Pen are always free. Our interactive stories are available for purchase, made on demand and ship to your door.

Interactive Stories

Products & Stories Connection

Many of our products are inspired by the stories we create—allowing you to experience storytelling beyond the screen. Some products are stories all by themselves.

Some products may include access to exclusive story content—check the product description for details.